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How to keep your recovery phrase safe

The recovery phrase is the only way back into your wallet. Whoever holds it holds your name and everything else in that wallet.

Why it matters more than the name

A Web3 name lives in a wallet, and the wallet is protected by a recovery phrase, usually twelve or twenty-four words. There is no support desk that can reset it. If you lose the phrase and the device, the wallet and the name are gone. If someone else gets the phrase, they can take everything.

That is the trade for owning your name without a registrar: nobody can suspend it, and nobody can rescue you from a mistake either.

Storing it

01

Write it on paper

Use pen and paper at the moment the wallet shows it. Write the words in order, clearly, and number them.

02

Check it once

Read the words back against the screen. One wrong letter makes the backup useless.

03

Keep two copies apart

Store them in two separate safe places, such as a home safe and a trusted relative’s home. One fire or flood should not take both.

04

Test the recovery

With a nearly empty wallet, restore it from the written phrase on another device and confirm the same address appears. Then you know the backup works.

05

Tell someone where it is

Choose one person you trust to know where the copies are, so the wallet is not lost with you.

What never to do

Never type it into a website

Real wallets ask for the phrase only when you restore on a device you chose. A site that asks for it to “verify”, “sync” or “claim” something is taking it.

Never photograph or save it digitally

Photos, notes apps, cloud storage, email and chat all sync to places you do not control. Malware looks for exactly these files.

Never share it

No provider, support agent, buyer or friend needs it. Anyone asking is the risk.

Never trust a pre-filled wallet

A wallet that arrives already set up with a phrase written on a card belongs to whoever printed the card.

There is no reset

If the phrase is lost, nobody can restore the wallet, including us and the provider. If it is exposed, move the name and your funds to a new wallet straight away. Guide 07 explains how.

Questions

Is a password manager a safe place for the phrase?

It is better than a photo, but it keeps the phrase online. Paper stored offline is safer for a phrase that protects something you cannot replace.

What if I lose the paper?

If the wallet is still open on a device, move the name and funds to a new wallet and write the new phrase down. If you have neither, the wallet cannot be recovered.

Is the phrase the same as a password?

No. A password can be reset. The phrase is the wallet itself, and anyone who reads it can act as you.

Should I use a hardware device?

For larger amounts it adds protection, because the keys never touch a connected computer. The phrase still needs to be stored on paper.

Next

If you plan to use a name for a business, the next guide covers when that makes sense.

READ GUIDE 10 →